Contact Us

Have a question about your order, a product, shipping, or returns? Contact Haven Co. Beauty and we’ll be happy to help. Most support questions are answered within one business day.

Send Us a Message

For order questions, please include your order number.

  • Order Questions

    Include your order number so we can review your request faster. Most questions are answered within one business day.

  • Product Help

    Ask us about product details, routine steps, ingredients, or shopping guidance before you order.

  • Damaged or Incorrect Items

    Contact us within 3 days of delivery with photos of the item, packaging, and shipping box.

Contact Information:

Email: hello@havencobeauty.com
Phone: (820) 234-3322
Support hours: Monday-Friday, 9am-5pm PT, excluding holidays
Business mailing address: 15333 Culver Dr, Ste 340-2268, Irvine, CA 92604, United States
Haven Co. Beauty is an online store. We do not offer walk-in retail or local pickup at this time.

You may find helpful information in our FAQ, shipping, and return policy pages.

FAQ Orders, products, discounts, and shopping help Shipping & Delivery Processing times, tracking, and delivery details Returns & Refunds Return eligibility, damaged items, and refund steps