Contact Us``````````````````````````

Contact Us

Have a question about your order, a product, shipping, or returns? Contact Haven Co. Beauty and we’ll be happy to help. Most support questions are answered within one business day.

Contact Information:

Email: hello@havencobeauty.com
Phone: (820) 234-3322
Support hours: Monday-Friday, 9am-5pm PT, excluding holidays
Business mailing address: 15333 Culver Dr, Ste 340-2268, Irvine, CA 92604, United States
Haven Co. Beauty is an online store. We do not offer walk-in retail or local pickup at this time.

Prefer chat? Use the chat button at the bottom-right of this page.

Send Us a Message

For order questions, please include your order number.

  • Order Questions

    Include your order number so we can review your request faster. Most questions are answered within one business day.

  • Product Help

    Ask us about product details, routine steps, ingredients, or shopping guidance before you order.

  • Damaged or Incorrect Items

    Contact us within 3 days of delivery with photos of the item, packaging, and shipping box.

You may find helpful information in our FAQ, shipping, and return policy pages.

FAQ Orders, products, discounts, and shopping help Shipping & Delivery Processing times, tracking, and delivery details Returns & Refunds Return eligibility, damaged items, and refund steps